Category Archives: jobs

We’re hiring sales staff!

Small vibrant Boston bike shop seeks a self-motivated, friendly staff member to answer customer phone calls and emails, schedule sales and repair visits, complete financial transactions, process incoming merchandise, and perform related administrative tasks.

Morning OR evening shifts available; full-time OR part-time available; currently seasonal job but there may also be room for advancement.

The right candidate has:

  • Interest in bicycles and bicycling
  • Weekend availability
  • Friendly and positive attitude; ability to work respectfully with a diverse population of customers and co-workers, including LGBTQIA+ identities
  • Excellent customer service skills
  • Ability to thrive in a collaborative team environment
  • Strong communication skills
  • 1-2 years of sales experience in a small business
  • Great attention to detail and organizational skills
  • Ability to remain calm in fast-paced and stressful situations
  • Some knowledge of bicycles and accessories (though we do offer job training)
  • Solid computer skills. Experience with inventory tracking systems, databases or Lightspeed Retail point of sale specifically a plus.
  • Spanish language proficiency a plus!
  • Social media knowledge and general marketing savvy also a plus

Duties:
Sales-

  • Answer phone calls and emails from customers
  • Explain procedures to customers on the phone and via email
  • Present options to customers for purchasing parts and accessories (usually via email; may be through a window or outdoors if the customer walks up to the shop door without calling)
  • Ring up sales transactions through Lightspeed Retail point of sale and PayPal Invoices
  • Other related duties as assigned

Assist Mechanics, Workshop –

  • Schedule and coordinate repair drop-offs and pick-ups; make sure work is paid for
  • Input Work Orders into LightSpeed Retail point of sale work order management system
  • Fill tires, fix flats, install simple accessories if able

Inventory –

  • Receive product shipment from vendors
  • Assist Purchasing Manager with inventory counts, restocking, and ordering
  • Label and price merchandise accurately as needed
  • Other related duties as assigned

Compensation commensurate with experience.
Please email resume and cover letter to Office@FerrisWheelsBikeShop.com


Last updated May 12, 2020

We’re Hiring a Bike Mechanic!

Small vibrant Boston bike shop seeks a full-time bicycle mechanic. The right candidate for this position has professional bicycle repair experience, good problem-solving skills, and enjoys providing excellent customer service.

Duties:

  • Complete bicycle repairs and part installations in a thorough and timely manner
  • Maintain a clean work area and assist in general upkeep of workshop
  • Able to appropriately diagnose and communicate bike issues with customers
  • Attend relevant training sessions and staff meetings
  • Follow all store policies and procedures

The right candidate:

  • Minimum 2 years shop mechanic experience required
  • Strong on-the-go problem solving skills
  • Friendly and able to work respectfully with a diverse population of customers and co-workers, including LGBTQIA+ identities
  • team skills – ability to work in and contribute to a group dynamic
  • Organized work habits
  • Knowledge of hydraulic brake systems preferred

Notes on safety:

  • Limited number of employees in shop at one time
  • Employees wear masks at work
  • Paid sick time provided
  • Customers currently not entering store

Compensation commensurate with experience.
Please email resume and cover letter to Alex@FerrisWheelsBikeShop.com

Last updated May 12, 2020