Return Policies

PARTS (regular stock, new / unused)
Up to 14 Days with receipt*: items returnable for store credit or refund of purchase price
Up to 14 Days without receipt*: items returnable for store credit only
Up to 60 Days with receipt*: items returnable for store credit

PARTS (special order, new / unused)
Up to 14 Days: Items returnable for store credit only, will incur restocking fee of 20%.
NOT ALL SPECIAL ORDERS ARE RETURNABLE. Please ask for details.

SPECIAL ORDER ITEMS
Special order items that are not regularly stocked parts require a 100% deposit prior to ordering.

BIKES (new or used)
1-7 Days: New condition bikes accepted back for store credit only with receipt*. For used bikes, “new condition” is “as purchased.”

YOUR NAME CAN BE YOUR RECEIPT!
Give us your name when you make your purchase so that we can recall your receipt for you if you lose it.

WARRANTY
Most new bikes have a lifetime manufacturers’ frame warranty and the parts. Please consult with a staff member about your warranty.

LAYAWAY POLICY
Require initial deposit of 50%
If canceled, subject to 20% restocking fee

TRADE-INS ARE FINAL